LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 9 hours ago from 37,499 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇺🇸 Spirit Airlines 1 in 731.36%=0.255325,507
2🇮🇳 IndiGo 1 in 881.14%=0.257033,689
3🇮🇳 SpiceJet 1 in 921.09%▼ 10.252110,170
4🇺🇸 JetBlue 1 in 1040.96%▲ 10.257636,789
5🇮🇳 Air India 1 in 1100.91%=0.254119,757
6🇱🇰 SriLankan Airlines 1 in 1400.71%▼ 70.4852,413
7🇪🇸 Iberia 1 in 1610.62%▼ 151.06167,745
8🇪🇹 Ethiopian Airlines 1 in 1690.59%▼ 11.25136,280
9🇪🇸 Air Europa 1 in 2910.34%▼ 62.8352,425
10🇺🇸 Frontier Airlines 1 in 3170.32%▼ 113.0083,873
11🇷🇸 Air Serbia 1 in 3190.31%▲ 43.0231,443
12🇺🇸 Delta Air Lines 1 in 3300.30%▲ 43.088239,554
13🇧🇭 Gulf Air 1 in 3500.29%▼ 133.1931,450
14🇬🇧 British Airways 1 in 3540.28%▼ 133.212411,644
15🇧🇩 Biman Bangladesh Airlines 1 in 3810.26%▲ 93.341484
16🇺🇸 Southwest Airlines 1 in 3810.26%▲ 53.345828,088
17🇺🇸 American Airlines 1 in 3840.26%▲ 53.357937,981
18🇴🇲 Oman Air 1 in 3880.26%▼ 53.3794,358
19🇶🇦 Qatar Airways 1 in 3880.26%▲ 53.37188,710
20🇦🇪 Etihad Airways 1 in 3920.26%▼ 243.3894,351
21🇹🇷 Pegasus Airlines 1 in 3970.25%▲ 113.4162,899
22🇹🇷 Turkish Airlines 1 in 4370.23%▲ 63.552411,574
23🇲🇾 Malaysia Airlines 1 in 4390.23%▼ 183.5662,907
24🇸🇦 Saudia 1 in 4520.22%▲ 43.60136,284
25🇨🇦 Air Canada 1 in 4550.22%▼ 83.61136,282
26🇳🇱 KLM 1 in 4670.21%▼ 283.6483,851
27🇦🇪 Emirates 1 in 5150.19%▲ 93.77157,273
28🇩🇪 Lufthansa 1 in 5250.19%▼ 33.79167,756
29🇲🇽 Aeromexico 1 in 5620.18%▲ 123.8741,940
30🇺🇸 United Airlines 1 in 5780.17%=3.904119,814
31🇦🇷 Aerolineas Argentinas 1 in 6130.16%▲ 73.9731,454
32🇸🇬 Singapore Airlines 1 in 6150.16%▲ 73.9762,898
33🇰🇪 Kenya Airways 1 in 6390.16%▲ 44.012962
34🇪🇸 Vueling 1 in 7250.14%▼ 124.1352,415
35🇦🇿 Azerbaijan Airlines 1 in 7930.13%▲ 164.201485
36🇻🇳 VietJet 1 in 8890.11%▼ 184.292968
37🇫🇷 Air France 1 in 8950.11%▼ 84.2983,880
38🇲🇾 Air Asia 1 in 8970.11%▲ 104.2962,894
39🇬🇧 Jet2 1 in 9020.11%▼ 34.3031,448
40🇹🇳 Tunisair 1 in 9190.11%▼ 144.311485
41🇬🇧 easyJet 1 in 9300.11%▲ 34.3283,850
42🇮🇪 Ryanair 1 in 9370.11%▲ 64.32146,770
43🇵🇦 COPA Airlines 1 in 9660.10%▲ 114.3431,448
44🇨🇦 WestJet Airlines 1 in 9740.10%▼ 44.3541,924
45🇦🇺 Qantas 1 in 1,0110.10%▼ 94.3741,930
46🇭🇺 Wizz Air 1 in 1,0440.10%▼ 84.392971
47🇺🇸 Hawaiian Airlines 1 in 1,0450.10%▼ 74.392971
48🇦🇪 Air Arabia 1 in 1,0860.09%▼ 64.422962
49🇹🇭 Thai Airways 1 in 1,2860.08%▲ 94.512968
50🇭🇰 Cathay Pacific 1 in 1,3590.07%▼ 44.5331,447
51🇬🇧 Virgin Atlantic 1 in 1,5180.07%▲ 174.581486
52🇺🇸 Allegiant Air 1 in 1,5250.07%▼ 24.582967
53🇵🇭 Cebu Pacific 1 in 1,5550.06%▲ 184.591484
54🇬🇷 Aegean Airlines 1 in 1,5660.06%=4.601481
55🇺🇸 Alaska Airlines 1 in 1,6980.06%▲ 14.6362,895
56🇪🇬 EgyptAir 1 in 1,7140.06%▲ 24.631484
57🇮🇹 ITA Airways 1 in 1,7280.06%▲ 204.632969
58🇮🇪 Aer Lingus 1 in 1,7780.06%▲ 44.641484
59🇸🇪 SAS Scandinavia 1 in 1,9310.05%▲ 124.672963
60🇨🇱 LATAM Chile 1 in 1,9500.05%▲ 114.682969
61🇿🇦 South African 1 in 2,0400.05%▲ 224.691482
62🇳🇴 Norwegian 1 in 2,3400.04%▲ 84.731486
63🇧🇷 LATAM Brazil 1 in 2,3470.04%▲ 124.732962
64🇹🇼 EVA Air 1 in 2,3750.04%▲ 104.731485
65🇦🇺 Jetstar 1 in 2,6810.04%▲ 114.761481
66🇨🇴 Avianca 1 in 2,7520.04%▲ 134.772966
67🇳🇱 Transavia 1 in 2,8420.04%▲ 244.781481
68🇧🇷 GOL Airlines 1 in 3,7540.03%▲ 144.831483
69🇸🇬 Scoot 1 in 4,1620.02%▲ 194.851484
70🇯🇵 Japan Airlines (JAL) 1 in 5,2330.02%▲ 184.881481
+= Median 1 in 8380.12%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇺🇸 Spirit Airlines
🥈
🇮🇳 IndiGo 		                  🥉
🇮🇳 SpiceJet


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 Japan Airlines (JAL)
🥈
🇸🇬 Scoot 		                  🥉
🇧🇷 GOL Airlines


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 342.96%▲ 10.2534156,942
2🇮🇳 Shivaji Mumbai 1 in 571.76%▲ 20.251569,261
3🇧🇪 Brussels Brussels 1 in 1330.75%▲ 30.25313,847
4🇺🇸 John F. Kennedy New York City 1 in 1530.65%▲ 40.87732,319
5🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 52.64313,847
6🇨🇦 Pearson Toronto 1 in 2840.35%▲ 62.77313,847
7🇬🇧 Stansted London 1 in 2930.34%▲ 72.8414,617
8🇬🇧 Heathrow London 1 in 3530.28%▲ 83.21418,463
9🇺🇸 O'Hare Chicago 1 in 3610.28%▲ 93.25418,466
10🇺🇸 Sky Harbor Phoenix, AZ 1 in 3970.25%▲ 103.4129,231
11🇲🇽 Juárez Mexico City 1 in 4050.25%▲ 113.4329,233
12🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 123.49313,852
13🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 133.8629,231
14🇸🇬 Changi Singapore 1 in 5630.18%▲ 143.8729,233
15🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 154.1414,616
16🇺🇸 Miami Miami 1 in 7970.13%▲ 164.2114,617
17🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 174.2414,617
18🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 184.2614,616
19🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 194.4514,617
20🇩🇪 Frankfurt Frankfurt 1 in 1,1670.09%▲ 204.4614,616
21🇳🇱 Schiphol Amsterdam 1 in 1,2390.08%▲ 214.4914,616
22🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 224.5914,616
23🇦🇪 Dubai Dubai 1 in 1,5970.06%▲ 234.6014,615
+= Median 1 in 4190.24%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1North America1 in 4170.24%2.72424204,645
2Middle East1 in 4200.24%2.747033,871
3Africa1 in 7540.13%3.74178,209
4Asia1 in 8380.12%3.8716881,013
5Europe1 in 9020.11%3.9515173,022
6Oceania1 in 1,4680.07%4.3552,412
7Latin America1 in 1,9500.05%4.51178,223


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 921.09%0.2513263,615
2🇱🇰 Sri Lanka1 in 1400.71%0.2552,413
3🇪🇹 Ethiopia1 in 1690.59%0.25136,280
4🇪🇸 Spain1 in 2910.34%1.742612,586
5🇷🇸 Serbia1 in 3190.31%2.0331,443
6🇧🇭 Bahrain1 in 3500.29%2.2831,450
7🇧🇩 Bangladesh1 in 3810.26%2.501484
8🇺🇸 United States1 in 3830.26%2.52407196,438
9🇴🇲 Oman1 in 3880.26%2.5594,358
10🇶🇦 Qatar1 in 3880.26%2.55188,710
11🇹🇷 Turkey1 in 4160.24%2.723014,473
12🇸🇦 Saudi Arabia1 in 4520.22%2.90136,284
13🇦🇪 United Arab Emirates1 in 5150.19%3.162612,586
14🇩🇪 Germany1 in 5250.19%3.19167,756
15🇲🇽 Mexico1 in 5620.18%3.3141,940
16🇲🇾 Malaysia1 in 5890.17%3.39125,801
17🇦🇷 Argentina1 in 6130.16%3.4531,454
18🇨🇦 Canada1 in 6200.16%3.47178,206
19🇰🇪 Kenya1 in 6390.16%3.512962
20🇦🇿 Azerbaijan1 in 7930.13%3.801485
21🇳🇱 Netherlands1 in 8020.12%3.8294,332
22🇻🇳 Vietnam1 in 8890.11%3.932968
23🇫🇷 France1 in 8950.11%3.9483,880
24🇬🇧 United Kingdom1 in 9160.11%3.963617,428
25🇹🇳 Tunisia1 in 9190.11%3.971485
26🇵🇦 Panama1 in 9660.10%4.0231,448
27🇭🇺 Hungary1 in 1,0440.10%4.092971
28🇸🇬 Singapore1 in 1,0710.09%4.1173,382
29🇮🇪 Ireland1 in 1,2270.08%4.23157,254
30🇹🇭 Thailand1 in 1,2860.08%4.262968
31🇭🇰 Hong Kong1 in 1,3590.07%4.3031,447
32🇦🇺 Australia1 in 1,4680.07%4.3552,412
33🇵🇭 Philippines1 in 1,5550.06%4.391484
34🇬🇷 Greece1 in 1,5660.06%4.391481
35🇪🇬 Egypt1 in 1,7140.06%4.451484
36🇮🇹 Italy1 in 1,7280.06%4.452969
37🇸🇪 Sweden1 in 1,9310.05%4.512963
38🇨🇱 Chile1 in 1,9500.05%4.512969
39🇿🇦 South Africa1 in 2,0400.05%4.531482
40🇳🇴 Norway1 in 2,3400.04%4.591486
41🇹🇼 Taiwan1 in 2,3750.04%4.601485
42🇨🇴 Colombia1 in 2,7520.04%4.652966
43🇧🇷 Brazil1 in 2,8880.03%4.6731,445
44🇯🇵 Japan1 in 5,2330.02%4.821481

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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