LuggageLosers.com - Live ranking of airlines by how much luggage they are losing right now

🧳💨 Luggage Losers

by @levelsio and part of Airline List

A live ranking of airlines by how much luggage they are losing right now

Featured on: NY Post | Mashable | MSN | Business Today | Economic Times | Reddit | Hacker News | Product Hunt

Why? Vueling lost my gf's suitcase...

Luggage lost numbers here are estimations based on people talking about losing their luggage on social media and websites. Actual numbers may vary, and exact figures are only available through official airline reports published retroactively.

Last updated: 15 hours ago from 37,499 live sources

# Airline Probability of losing/delaying
your luggage (est.) 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇺🇸 Spirit Airlines 1 in 731.36%=0.255325,523
2🇮🇳 IndiGo 1 in 901.11%=0.256832,720
3🇮🇳 SpiceJet 1 in 931.08%=0.252110,115
4🇺🇸 JetBlue 1 in 1050.96%=0.257636,698
5🇮🇳 Air India 1 in 1100.91%=0.254119,843
6🇱🇰 SriLankan Airlines 1 in 1400.72%▼ 80.4752,419
7🇪🇸 Iberia 1 in 1610.62%▼ 151.06167,752
8🇪🇹 Ethiopian Airlines 1 in 1690.59%=1.25136,281
9🇪🇸 Air Europa 1 in 2920.34%▼ 62.8352,417
10🇺🇸 Frontier Airlines 1 in 3170.32%▼ 113.0083,880
11🇷🇸 Air Serbia 1 in 3190.31%▲ 43.0231,444
12🇺🇸 Delta Air Lines 1 in 3300.30%▲ 33.088239,620
13🇧🇭 Gulf Air 1 in 3500.29%▼ 133.1931,447
14🇬🇧 British Airways 1 in 3710.27%▼ 143.292311,099
15🇺🇸 Southwest Airlines 1 in 3800.26%▲ 33.335828,169
16🇧🇩 Biman Bangladesh Airlines 1 in 3820.26%▲ 103.341482
17🇺🇸 American Airlines 1 in 3840.26%▲ 63.357938,012
18🇴🇲 Oman Air 1 in 3880.26%▼ 53.3794,353
19🇦🇪 Etihad Airways 1 in 3910.26%▼ 243.3894,359
20🇹🇷 Pegasus Airlines 1 in 3980.25%▲ 103.4162,894
21🇹🇷 Turkish Airlines 1 in 4370.23%▲ 53.552411,567
22🇶🇦 Qatar Airways 1 in 4370.23%▲ 93.55167,726
23🇲🇾 Malaysia Airlines 1 in 4390.23%▼ 173.5662,905
24🇨🇦 Air Canada 1 in 4560.22%▼ 93.61136,272
25🇳🇱 KLM 1 in 4660.21%▼ 263.6483,861
26🇸🇦 Saudia 1 in 4890.20%▲ 63.71125,808
27🇦🇪 Emirates 1 in 5180.19%▲ 93.78157,240
28🇩🇪 Lufthansa 1 in 5260.19%▼ 23.80167,736
29🇲🇽 Aeromexico 1 in 5670.18%▲ 123.8841,925
30🇺🇸 United Airlines 1 in 5770.17%▼ 23.904119,830
31🇸🇬 Singapore Airlines 1 in 6170.16%▲ 73.9762,887
32🇦🇷 Aerolineas Argentinas 1 in 6180.16%▲ 73.9731,442
33🇰🇪 Kenya Airways 1 in 6350.16%▲ 44.002968
34🇪🇸 Vueling 1 in 7260.14%▼ 174.1352,414
35🇦🇿 Azerbaijan Airlines 1 in 7970.13%▲ 164.201482
36🇻🇳 VietJet 1 in 8950.11%▼ 154.292962
37🇲🇾 Air Asia 1 in 8960.11%▲ 104.2962,899
38🇬🇧 Jet2 1 in 9050.11%▼ 34.3031,442
39🇹🇳 Tunisair 1 in 9230.11%▼ 124.311483
40🇮🇪 Ryanair 1 in 9410.11%▲ 54.33146,746
41🇨🇦 WestJet Airlines 1 in 9680.10%▼ 44.3541,937
42🇵🇦 COPA Airlines 1 in 9690.10%▲ 114.3531,444
43🇦🇺 Qantas 1 in 1,0140.10%▼ 84.3841,924
44🇫🇷 Air France 1 in 1,0290.10%=4.3873,374
45🇭🇺 Wizz Air 1 in 1,0500.10%▼ 64.402966
46🇺🇸 Hawaiian Airlines 1 in 1,0540.09%▼ 54.402962
47🇬🇧 easyJet 1 in 1,0630.09%▲ 104.4073,367
48🇦🇪 Air Arabia 1 in 1,0840.09%▼ 34.422964
49🇹🇭 Thai Airways 1 in 1,2840.08%▲ 104.512969
50🇭🇰 Cathay Pacific 1 in 1,3550.07%▼ 14.5331,451
51🇺🇸 Allegiant Air 1 in 1,5210.07%=4.582970
52🇬🇧 Virgin Atlantic 1 in 1,5310.07%▲ 184.591482
53🇬🇷 Aegean Airlines 1 in 1,5540.06%▲ 24.591484
54🇵🇭 Cebu Pacific 1 in 1,5560.06%▲ 34.591484
55🇺🇸 Alaska Airlines 1 in 1,6960.06%▲ 44.6362,900
56🇪🇬 EgyptAir 1 in 1,7250.06%▲ 54.631481
57🇮🇹 ITA Airways 1 in 1,7340.06%▲ 214.632966
58🇮🇪 Aer Lingus 1 in 1,7710.06%▲ 74.641486
59🇸🇪 SAS Scandinavia 1 in 1,9250.05%▲ 134.672966
60🇨🇱 LATAM Chile 1 in 1,9510.05%▲ 134.682969
61🇿🇦 South African 1 in 2,0340.05%▲ 234.691483
62🇧🇷 LATAM Brazil 1 in 2,3460.04%▲ 134.732963
63🇳🇴 Norwegian 1 in 2,3550.04%▲ 124.731483
64🇹🇼 EVA Air 1 in 2,3960.04%▲ 134.741481
65🇦🇺 Jetstar 1 in 2,6680.04%▲ 144.761484
66🇨🇴 Avianca 1 in 2,7490.04%▲ 154.772967
67🇳🇱 Transavia 1 in 2,8410.04%▲ 254.781481
68🇧🇷 GOL Airlines 1 in 3,7580.03%▲ 174.831482
69🇸🇬 Scoot 1 in 4,1530.02%▲ 214.851485
70🇯🇵 Japan Airlines (JAL) 1 in 5,2370.02%▲ 204.881481
+= Median 1 in 8430.12%


Biggest luggage losers right now

These airlines receive the dubious honor of losing the most luggage:


🏆
🇺🇸 Spirit Airlines
🥈
🇮🇳 IndiGo 		                  🥉
🇮🇳 SpiceJet


Biggest luggage winners right now

These airlines receive the award of losing the least luggage:


🏆
🇯🇵 Japan Airlines (JAL)
🥈
🇸🇬 Scoot 		                  🥉
🇧🇷 GOL Airlines


Airports losing most luggage right now

# Airport City Probability of losing
your luggage 		Change
(last 7d) 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 Gandhi Delhi 1 in 342.96%▲ 10.2534156,929
2🇮🇳 Shivaji Mumbai 1 in 611.64%▲ 20.251464,630
3🇧🇪 Brussels Brussels 1 in 1330.75%▲ 30.25313,847
4🇺🇸 John F. Kennedy New York City 1 in 1530.65%▲ 40.87732,312
5🇺🇸 Orlando Orlando, FL 1 in 2680.37%▲ 52.64313,849
6🇨🇦 Pearson Toronto 1 in 2840.35%▲ 62.77313,847
7🇬🇧 Stansted London 1 in 2930.34%▲ 72.8414,616
8🇬🇧 Heathrow London 1 in 3530.28%▲ 83.20418,464
9🇺🇸 O'Hare Chicago 1 in 3610.28%▲ 93.25418,468
10🇺🇸 Sky Harbor Phoenix, AZ 1 in 3970.25%▲ 103.4129,235
11🇲🇽 Juárez Mexico City 1 in 4050.25%▲ 113.4329,231
12🇫🇷 Charles de Gaulle Paris 1 in 4190.24%▲ 123.49313,849
13🇺🇸 Denver Denver, CO 1 in 5550.18%▲ 133.8629,232
14🇸🇬 Changi Singapore 1 in 5630.18%▲ 143.8729,233
15🇺🇸 George Bush Houston, TX 1 in 7360.14%▲ 154.1414,615
16🇺🇸 Miami Miami 1 in 7970.13%▲ 164.2114,617
17🇺🇸 Charlotte Douglas Charlotte, NC 1 in 8300.12%▲ 174.2414,617
18🇪🇸 El Prat Barcelona 1 in 8550.12%▲ 184.2614,617
19🇹🇷 Istanbul Istanbul 1 in 1,1550.09%▲ 194.4514,616
20🇩🇪 Frankfurt Frankfurt 1 in 1,1670.09%▲ 204.4614,616
21🇳🇱 Schiphol Amsterdam 1 in 1,2390.08%▲ 214.4914,617
22🇺🇸 LAX Los Angeles 1 in 1,5300.07%▲ 224.5914,616
23🇦🇪 Dubai Dubai 1 in 1,5960.06%▲ 234.6014,616
+= Median 1 in 4190.24%


Most luggage lost by airline region

# Region Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1North America1 in 4170.24%2.72424204,773
2Middle East1 in 4620.22%2.946732,378
3Africa1 in 7530.13%3.74178,215
4Asia1 in 8430.12%3.8716680,064
5Europe1 in 9410.11%3.9914871,427
6Oceania1 in 1,4690.07%4.3552,408
7Latin America1 in 1,9510.05%4.51178,191


Most luggage lost by airline country

# Country Probability of losing
your luggage 		Luggage score
(out of 5) 		Complaints
(last 30 days) 		Lost bags
(last 30 days est.)
1🇮🇳 India1 in 931.08%0.2513062,677
2🇱🇰 Sri Lanka1 in 1400.72%0.2552,419
3🇪🇹 Ethiopia1 in 1690.59%0.25136,281
4🇪🇸 Spain1 in 2920.34%1.752612,582
5🇷🇸 Serbia1 in 3190.31%2.0231,444
6🇧🇭 Bahrain1 in 3500.29%2.2931,447
7🇺🇸 United States1 in 3820.26%2.51407196,563
8🇧🇩 Bangladesh1 in 3820.26%2.511482
9🇴🇲 Oman1 in 3880.26%2.5594,353
10🇹🇷 Turkey1 in 4170.24%2.723014,461
11🇶🇦 Qatar1 in 4370.23%2.83167,726
12🇸🇦 Saudi Arabia1 in 4890.20%3.06125,808
13🇦🇪 United Arab Emirates1 in 5180.19%3.172612,563
14🇩🇪 Germany1 in 5260.19%3.20167,736
15🇲🇽 Mexico1 in 5670.18%3.3241,925
16🇲🇾 Malaysia1 in 5890.17%3.39125,804
17🇦🇷 Argentina1 in 6180.16%3.4631,442
18🇨🇦 Canada1 in 6200.16%3.47178,209
19🇰🇪 Kenya1 in 6350.16%3.502968
20🇦🇿 Azerbaijan1 in 7970.13%3.811482
21🇳🇱 Netherlands1 in 8000.13%3.8194,343
22🇻🇳 Vietnam1 in 8950.11%3.942962
23🇹🇳 Tunisia1 in 9230.11%3.971483
24🇵🇦 Panama1 in 9690.10%4.0231,444
25🇬🇧 United Kingdom1 in 9780.10%4.033416,391
26🇫🇷 France1 in 1,0290.10%4.0873,374
27🇭🇺 Hungary1 in 1,0500.10%4.092966
28🇸🇬 Singapore1 in 1,0750.09%4.1273,372
29🇮🇪 Ireland1 in 1,2290.08%4.23157,232
30🇹🇭 Thailand1 in 1,2840.08%4.262969
31🇭🇰 Hong Kong1 in 1,3550.07%4.3031,451
32🇦🇺 Australia1 in 1,4690.07%4.3552,408
33🇬🇷 Greece1 in 1,5540.06%4.391484
34🇵🇭 Philippines1 in 1,5560.06%4.391484
35🇪🇬 Egypt1 in 1,7250.06%4.451481
36🇮🇹 Italy1 in 1,7340.06%4.452966
37🇸🇪 Sweden1 in 1,9250.05%4.512966
38🇨🇱 Chile1 in 1,9510.05%4.512969
39🇿🇦 South Africa1 in 2,0340.05%4.531483
40🇳🇴 Norway1 in 2,3550.04%4.601483
41🇹🇼 Taiwan1 in 2,3960.04%4.601481
42🇨🇴 Colombia1 in 2,7490.04%4.652967
43🇧🇷 Brazil1 in 2,8890.03%4.6731,445
44🇯🇵 Japan1 in 5,2370.02%4.821481

Why make this? Vueling lost my gf's suitcase in June 2024 and it then went on a trip to random spots around the world without coming back to us while getting gaslit by useless Vueling staff! We called and DM'd customer support, even messaged the CEO on LinkedIn, all without resolve. In the end we got it back because American Airlines found it. Not even Vueling.

I then realized nobody collects data on how much luggage specific airlines are losing every day (and getting them back to their customers) to avoid the worst ones. This helps me (and hopefully you too) to book with airlines that put effort in to not lose luggage or get it back fast to their customers! And rewards great airlines for not losing our luggage.

How it works? My robot scrapers scour the internet 24/7 for people talking about their lost luggage and which airlines (and airports) they flew, in 100+ different languages. By cross referencing that with actual lost luggage data it estimates very closely how much luggage is constantly being lost. And yes, it takes into account airline size differences by flights and fleet size, and airport size differences by passengers. All major airlines and airports are tracked 24/7.

Next features? As I collect more data over the next few weeks, I can add charts and growth % to see which airlines grow or decrease in lost luggage. If you have more ideas, tweet me!

Limitations? Airlines don't publish live lost luggage data (probably for a reason). Using social media as a data source has limitations but seems to be a good proxy indicator when combined with historical lost luggage data. Probabilities and lost bags are live estimations.

Why do airlines lose luggage? Airports and airlines, especially in US and Europe, are trying to maximize the amount of flights they can operate (and money they can make) while minimzing the cost (giving you cheap flights!). Part of that is underpaying the people handling your luggage. Because they don't want to pay more, there's a shortage of people who want to do those jobs, and the quality of the people remaining to do those jobs is low. At the same time the load on airlines and airports has never been so high. That's why luggage handlers will cut corners and might wrongly tag you luggage, load it onto the wrong plane, or even damage it. Usually your luggage is delayed for a few days and will get back. But increasingly I hear getting back your luggage is getting very hard (like it was in my experience with Vueling). The staff to actually find your delayed luggage, get it to the right airport, and then deliver it to your home or hotel is usually also overworked and underpaid and thus dysfunctional.

Do airlines sell your lost luggage to strangers? Yes they do. Lost luggage that is unclaimed is auctioned off to strangers. But "unclaimed" is a subjective term here. If the airline does not have the staff to actually get your luggage back to you, they'll consider it as "unclaimed" after 21 days. Typically its held up to 60 days though but there's no legal requirement for airlines to hold your luggage over 21 days! That means your clothes, your electronics, your personal items you have emotional ties to, even your laptop, will be sold off to strangers and there's nothing you can do about it!

How to avoid losing my luggage? Book flights with airlines that don't lose luggage a lot (the green ones on this page). Avoid airlines that do (the red ones on this page).

Like this? Follow me on X @ @levelsio for more hacky side projects!

Press inquiries? Send me a message on X @ @levelsio. Yes you can use any data from this site as long as you mention it and link back!

My other projects Check out my other projects like Airline List, Nomads.com, Remote OK, Photo AI and Interior AI.

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